Need to contact us?
- Call (0800) 764-902
- Mon. - Fri: 9:00 AM - 5 PM (NZT)
- Sat, Sun & Public Holidays: CLOSED
You can reach us at: (0800) 764-902
Mon - Fri: 9:00 AM - 5 PM (NZT)
Closed Saturday, Sunday & Public Holidays
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Find answers to your most frequently asked questions:
24 HOURS A DAY, 7 DAYS A WEEK
Visit our FAQs here
Get help and support or provide feedback:
MONDAY - FRIDAY
Send an email to: firstname.lastname@example.org
We will respond to your email as soon as possible.
Please ship your return merchandise to:
FreePost Number 212830
New Balance New Zealand Ltd
C/- DSL Logistics Ltd
PO Box 201080
Important: This address is not a retail location, all returns must be shipped. No drop-offs please.
Visit our Returns policy here