• Need to contact us?
    • Call 0800-451-063
    • Mon. - Fri.
    • 8:30 AM - 5 PM (NZST)
    • Sat. & Sun. Closed

Important Shipping Information

  • New Balance offers fast delivery and great service to all customers within New Zealand. We offer FREE delivery on all orders over $100 and orders under $100 ship for $5.00.

  • Due to the large volume of orders placed during our Black Friday sale, please allow an additional 2-3 working days for delivery.

Shipping By Cost Estimated Delivery Shipping Availability Exclusions


FREE on all orders over $100 *

$5.00 for orders under $100

Within 2 business days of placement

New Zealand

We cannot deliver to P.O. boxes

Orders from Outside New Zealand

TThis site is for orders shipping to addresses within New Zealand. For orders outside of New Zealand, please visit one of our international sites: