As New Balance continues to closely monitor the impact and growing severity of the COVID-19 pandemic, the welfare of our customers, employees and communities is our top priority. In addition to our New Balance retail stores temporarily closing, from Tuesday March 24, our local warehouse will also close for a minimum of 4 weeks, or until further notice. If you have recently placed and order on newbalance.co.nz and it has not shipped yet, you will be entitled to a full refund.