Need to contact us?

Text or Call (0800) 764 902

Mon. - Fri.

9 AM - 5 PM (NZDT)

Sat. & Sun.


Payment Options

We are proud to accept Visa, MasterCard, American Express, Discover and Apple Pay.

Apple Pay

To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders. If you are having merchandise delivered to an address other than your billing address, your order may be delayed for verification.


Choosing to pay with PayPal will transfer you to the PayPal payment page. PayPal securely processes payments for New Balance. Pay with PayPal in a couple clicks and you will return to New Balance upon payment completion. New Balance will send you an email confirming your purchase and PayPal will email you a receipt for the transaction once your payment is complete.


Get what you want now and pay for it over 4 interest-free payments.