Customer Care

Important Shipping Information

New Balance offers fast delivery and great service to all customers within New Zealand. We offer FREE delivery on all orders over $100 and orders under $100 ship for $5.00.


Due to the large volume of orders placed during our Black Friday sale, please allow an additional 2-3 working days for delivery.


Shipping By Cost Estimated Delivery Shipping Availability Exclusions
PBT FREE on all orders over $100 *
$5.00 for orders under $100
Within 2 business days of placement New Zealand We cannot deliver to P.O. boxes

Orders from Outside New Zealand

This site is for orders shipping to addresses within New Zealand. For orders outside of New Zealand, please visit one of our international sites:

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Pricing and product availability may change.

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