Because New Balance takes credit card information security seriously, we have implemented a variety of technical and procedural controls to ensure transactions on our site remain private and protected.
To ensure the information you provide online is secure during transmission, we employ leading edge encryption technology and Secure Socket Layers (SSL) while processing any personal information you supply. These controls are certified by VeriSign®, a leading Internet security company.
You can also review our security certificate using your browser by clicking on the closed lock or solid key image at the bottom of your browser on any of the secure pages on our site. This will display our site security information. If you have any additional questions, please contact us.
To be sure you have the maximum protection available, we strongly advise that you download and install the latest version of your browser.
As New Balance continues to closely monitor the impact and growing severity of the COVID-19 pandemic, the welfare of our customers, employees and communities is our top priority. In addition to our New Balance retail stores temporarily closing, from Tuesday March 24, our local warehouse will also close for a minimum of 4 weeks, or until further notice. If you have recently placed an order on newbalance.co.nz and it has not shipped yet, you will be entitled to a full refund.
Email Customer Care or call 0800-451-063
Mon - Fri: 8:30 AM - 5 PM (NZST)
Closed Saturday & Sunday
Pricing and product availability may change.See All Regions